Airline 'Child Travel' Policies

CASA acceptance means the CARES harness is suitable for use on Australian registered aircraft.

Airlines are progressively updating their policies to specifically mention CARES and make things easier for CARES users.

Qantas, Virgin, Air New Zealand & Jetstar are leading the way locally, although you may find some airline staff knowledge of CARES has some ways to go. Thankfully this continues to improve as CARES users take to the skies.

Airlines operating across Australia / New Zealand

We hope you find the table below useful. Please click on your airline to go to their online 'Child Travel' Policies. We've also included extracts of these policies particularly relevant for CARES users.

" Child Restraint Device

Research demonstrates that the safety of your child will be enhanced with the use of a child seat. If you do plan to use a car seat you will need to reserve and purchase a separate seat and receive pre-approval for your device at least 24 hours before departure.

Contact your nearest Qantas Office for assistance with the pre-approval, you will also need to show the device to our airport staff on the day of your travel. You can also purchase a Child Aviation Restraint System (CARES) - CASA has pre-approved this harness style restraint device suitable for children aged two to four years. Find out more about the CARES system here. If you are planning on using a child restraint device on your Qantas flight, please see the check-in staff at the airport."

CARES (Child Aviation Restraint System) restraint Jetstar accepts the use of Child Aviation Restraint System (CARES) restraints on flights operated in Australia. The product has been endorsed by the US FAA (Federal Aviation Administration) and the NTSB (National Transport Safety Bureau) for carriage on aircraft and is the only commercial restraint device to be certified by the FAA as an alternative to a car seat.

We cannot assist with fitting the restraint in-flight. We’ll ask you to ensure the restraint is used in line with its original operating manual.

We also ask that the restraint remains in its original manufactured condition, including all labels.

CARES is designed specifically for aviation use for children age one and older who weigh between 10kg (22 pounds) and 20kg (44 pounds). It is a belt-and-buckle device that works in conjunction with regular aircraft seat belts without interfering with the tray table behind.

CASA does not approve or endorse the CARES restraint but rather accepts the FAA approval under CASR 21.305(d) and 21.502.

Tigerair Australia does not provide but accepts the Cares Child Restraint onboard our aircraft. This device must have the original label intact and must be used in accordance with the operating instructions. Passengers must ensure an extra seat is purchased for the use of the device.

Passengers who wish to use their own CARES restraint on board for passengers with special needs must contact the Customer Contact Centre no later than 5 days prior to departure.

The CARES restraint is approved for use on our aircraft and our crew members are trained to check its installation onboard.

The restraint attaches to a regular seat to become a safe and comfortable harness for children and weighs only 500 grams.

The restraint is designed for use by toddlers aged between 1—5 years and 10-20 kilos who are up to 102cm tall.

For more information on the CARES restraint please visit and to purchase in Australia please visit

"CARES Child Restraint

Virgin Australia does not provide, but permits use of the CARES Child Restraint onboard for infants and children. This device must have the original label intact and must be used in accordance with operating instructions. The CARES restraint is approved for use on aircraft and is manufactured by leading aviation restraint manufacturer AMSAFE.

For more information visit or to purchase a CARES restraint in Australia visit "

“An alternative to using a car seat in-flight is the CARES child restraint system. CARES has been approved for use on Air New Zealand flights by the New Zealand CAA (Civil Aviation Authority).”

“FAA-approved child harness can also be used on our flights. However, AmSafe's Child Aviation Restraint System (CAReS) child harness does not fit our Business Class seats on our A380-800 and A340-500 aircraft as well as the First and Business Class seats on our B777-300ER aircraft. You may wish to contact our Singapore Airlines office for more details.”

"Child restraint devices (CRDs) approved for use in aircraft only by any Joint Aviation Authorities (JAA), the United States Federal Aviation Administration (FAA) or Transport Canada may be used, if marked accordingly."

"Supporting Devices for children with special needs

1.CARES Harness for children over 1 year and 20kg in weight (Y class only)

2.SPECIAL CARES Harness for adult guests with special needs and children more than 20kg in weight

3.CRELLING Harness (Model 27) - Y class only: Type 27I (2-5 years) & Type 27A (5-8 years) - All Classes: Type 27B (9 years - Adult)

4.CRELLING Shoulder Strap (HSB1) - Y class only: Type HSB1 (2 years - Adult)

You shall be responsible to complete the appropriate installation as per the manufacturer’s instructions and restrictions (occupant weight, height, age, seat direction, etc) displayed on the label attached to the device "

" Amsafe Child Restraint System:

If you have your own AmSafe System, you can use this on board.

It can be used for infants from 12 months to children of 4 years of age.

It isn't suitable for use on First Class, Club World or World Traveller Plus seats.

It can't be used in the same row as the emergency exit or the row in front or behind the emergency exit. "

" Using CARES in-flight

CARES, an Aviation Child Safety Restraint Device, is a harness type safety device that has been approved for use in-flight by FAA (Federal Aviation Administration). CARES uses an additional belt with a shoulder harness that goes around the back of the seat, which attaches to the passenger lap belt to provide restraint for the upper part of the body. As an alternative to a car seat, CARES harness must be used to secure an infant/ child passenger during taxiing, take-off, landing, and when the seat belt sign is “on”. The harness is recommended to be used in-flight even when the seatbelt sign is “off”. More information on CARES is available at (Editor note: or

Acceptance of CARES:

The CARES harness is to be provided by the parent / travelling companion. The parent / travelling companion must purchase a separate seat for the infant/child using CARES harness. The applicable child fare will be charged.

CARES harness can only be used by an infant/child passenger who is able to sit upright unsupported on a forward-facing seat and is not taller than 1 metre (40 in) and weighs no more than 10 to 20 kg (22 to 44 lbs).

Correct use of CARES harness on board is solely the responsibility of the accompanied parent / travelling companion. The parent / travelling companion is responsible for ensuring that:

-The infant/child passenger does not exceed the weight or height limit.

-The CARES harness functions normally.

-The CARES harness is properly installed on the aircraft seat, as per manufacturer’s instructions.

-The infant/child passenger is secured on the seat, as per manufacturer’s instructions.

-The CARES harness must have the correct FAA label attached and be checked by our staff.

-The parent / travelling companion must inform reservations staff during booking, and ground staff during check-In that they wish to use the CARES harness to secure their infant/child.

CARES harness can only be used on Premium Economy Class seats in all available aircraft, and Economy Class seats without an airbag seat belt equipped in the following aircraft types:

-747-400 A330-300 (where new Economy class seats or regional product are fitted)

-B777-300ER* (where new Economy class seats are fitted)

-777-300 777-200 *Except a few of the special seats on

*B777-300ER. Please check with your local Reservations Office for details.

CARES harness is not to be used or installed on seats in exit rows. If the infant/child passenger is carried on the parent’s / travelling companion’s lap, CARES harness must not be used. Passenger will be provided with a Cathay Pacific Child Restraint Device (CRD) for use. For details, please check with your local Reservations Office or travel agent. "

“FAA-approved child harness can also be used on our flights. However, AmSafe's Child Aviation Restraint System (CAReS) child harness does not fit our Business Class seats on our A380-800 and A340-500 aircraft as well as the First and Business Class seats on our B777-300ER aircraft. You may wish to contact our Singapore Airlines office for more details.”

"The CARES™ child restraint device:

is designed for children weighing between 10-20 kg (22-44 lb), whose height is 100 cm (40 in.) or less and who are capable of sitting upright.

consists of an adjustable belt-and-buckle flight harness that attaches directly to the aircraft seatbelt.

must be used within the limitations specified by the manufacturer (as indicated on the label), and

must display the following:

-Legible CARES label with approval standards (FAA approved in accordance with 14 CFR 21:305 (d) and approved for aircraft use only).

-Part number 4082-1 on label

Cannot be installed in International Business Class. Is not easily compatible with Bombardier Dash 8-300 (DH3) and Dash 8-100 (DH1) aircraft. Contact Air Canada Reservations for more information. "

Air Asia

“Guests can carry a child's car seat / additional postural support (child restraint device) onboard the aircraft, according to our approved specifications. An EXTRA SEAT must be purchased for the child restraint device.”

LAN Airlines

Very little guidance is provided by the LAN Airlines website.

Little Gulliver has received positive feedback from CARES users flying with LAN:

ANNA -"the supervisor said that as long as the actual harness has a ticket on it saying it is FAA approved it will be ok." -"One thing my travel agent did was to recommend that I ring the LAN check in team at the airport we are departing from, Auckland in our case. It was recommended that I speak with the supervisor there. She also said to work out the departure time of the flight you will eventually be going on, and that the check-in team will be there from 3 hours before that time (for an international flight). She said asking to have something in writing from the booking end of things didn't work as they didn't want to do that, but the check-in staff are actually the people that will be dealing with the issue, so phone them, discuss it with the supervisor, and give your flight details/numbers/dates etc to them so that they can add it as a note on your file. I think that advice would work for all situations. It has been a long process getting to this point, so this advice may save some other people some time! Thanks again"

CRISSY -"Thanks a lot for your email, it was very helpful. I've just spoke to Lan Chile (I called the number on their website) and explained the situation to the lady at the other end and she kindly gave me the mobile phone number of the supervisor at the Sydney airport and he was very helpful and made the notes in my reservation, he said that he would make sure that would haven't any problems using the CARES Harness on board."

Philippine Airlines

Correspondence from Philippine Airlines Fleet Safety team (Sept 2013) to a CARES user:

Dear Sir, Thank you very much for your email. Please find below a page extracted from Philippine Civil Air Regulations regarding your query. We would assume that you have your own CRS and based on RPCAR (d), no operator may prohibit a child, if required by the child's parent, guardian, or designated attendant, from occupying a child restraint system furnished by the child's parent, guardian, or designated attendant, provided the child holds a ticket for an approved seat or berth, or such seat or berth is otherwise made available by the operator for the child's use, and the requirements contained in paragraph (e) are met.


Please note the information contained on the CARES Australia website is for general information purposes only. Whilst care is taken to ensure the accuracy and validity of all information presented, we make no representations or warranties of any kind, express or implied about the completeness, accuracy, suitability or reliability in regards to our website or products and services contained therein.