Airline 'Child Travel' Policies

CASA certification means CARES is suitable for use on Australian registered aircraft.  Airlines are progressively updating their policies to specifically mention CARES and make things easier for CARES users. 

Qantas, V Australia, Air New Zealand & Virgin Blue are leading the way locally although you may find some airline staff knowledge of CARES has some ways to go.  Thankfully this is improving slowly as we see more CARES users in the skies!



*Please click on your Airline below to be taken to their Child Travel Policies.  Extracts of policies may also be included below.

Child Restraint Device

Research demonstrates that the safety of your child will be enhanced with the use of a child seat. If you do plan to use a car seat you will need to reserve and purchase a separate seat and receive pre-approval for your device at least 24 hours before departure.

Contact your nearest Qantas Office for assistance with the pre-approval, you will also need to show the device to our airport staff on the day of your travel. You can also purchase a Child Aviation Restraint System (CARES) - CASA has pre-approved this harness style restraint device suitable for children aged two to four years. Find out more about the CARES system here. If you are planning on using a child restraint device on your Qantas flight, please see the check-in staff at the airport.

CARES (Child Aviation Restraint System) restraint:

Jetstar accepts the use of Child Aviation Restraint System (CARES), restraints on flights operated in Australia.

The product has been endorsed by the US FAA (Federal Aviation Administration) and the NTSB (National Transport Safety Bureau) for carriage on aircraft and is the only commercial restraint device to be certified by the FAA as an alternative to a car seat.

We cannot assist with fitting the restraint in-flight. We’ll ask you to ensure the restraint is used in line with its original operating manual. We also ask that the restraint remains in its original manufactured condition, including all labels.

CARES is designed specifically for aviation use for children age one and older who weigh between 10 kg (22 pounds) and 20 kg (44 pounds). It is a belt-and-buckle device that works in conjunction with regular aircraft seat belts without interfering with the tray table behind.

CASA does not approve or endorse the CARES restraint but rather accepts the FAA approval under CASR 21.305(d) and 21.502

CARES Child Restraint

Virgin Australia does not provide but accepts the CARES Child Restraint onboard our aircraft. This device must have the original label intact and must used in accordance with the operating instructions.

The CARES restraint may only be used in certain locations on V Australia aircraft. Guests wishing to use their own CARES Restraint onboard are required to contact the Guest Contact Centre to reserve a seat. Seats are limited and will be allocated on a first-in, first-served basis.

The CARES restraint is approved for use on aircraft and is manufactured by leading aviation restraint manufacturer AMSAFE.

This restraint attaches to a regular aircraft seat to become a safe and comfortable 5 point harness for children and weighs only 500 grams making it ideal for travel.

The restraint is designed for use by toddlers aged between 1 - 4 years and 10 - 20 kilos who are up to 1 metre tall and is the perfect alternative to car seat usage.

For more information visit & to purchase in Australia visit


"Child restraint devices (CRDs) approved for use in aircraft only by any Joint Aviation Authorities (JAA), the United States Federal Aviation Administration (FAA) or Transport Canada may be used, if marked accordingly."


"Supporting Devices for children with special needs

1.CARES Harness for children over 1 year and 20kg in weight (Y class only)

2.SPECIAL CARES Harness for adult guests with special needs and children more than 20kg in weight

3.CRELLING Harness (Model 27) - Y class only: Type 27I (2-5 years) & Type 27A (5-8 years) - All Classes: Type 27B (9 years - Adult)

4.CRELLING Shoulder Strap (HSB1) - Y class only: Type HSB1 (2 years - Adult)

You shall be responsible to complete the appropriate installation as per the manufacturer’s instructions and restrictions (occupant weight, height, age, seat direction, etc) displayed on the label attached to the device "


Using CARES in-flight (extract only, please view full policy):
*As an alternative to a car seat, CARES harness must be used to secure an infant/ child passenger during taxiing, take-off, landing, and when the seat belt sign is “on”. The harness is recommended to be used in-flight even when the seatbelt sign is “off”.
*The parent / travelling companion must purchase a separate seat for the infant/child using CARES harness. The applicable child fare will be charged
*The parent / travelling companion must inform reservations staff during booking, and ground staff during check-In that they wish to use the CARES harness to secure their infant/child.
*CARES harness can only be used on Economy Class seats without an airbag seat belt equipped...
*CARES harness cannot be used in new Economy Class of Airbus and 777-300ER aircraft.
*CARES harness is not to be used or installed on seats in exit rows.

“The infant child restraint device AmSafe System (CARES) can be used for a child aged 12 months to 4 years”


Child safety seats accepted for in-flight use:
CARES™ child restraint devices: CARES™ child restraint devices are designed for children ages 1 to 4, weighing between 10-20 kg (22-44 lbs), whose height is 100 cm (40 inches) or less and who are capable of sitting upright. They must be used within the limitations specified by the manufacturer (as indicated on the label), and must display the following:
Legible CARES™ label with approval standards (FAA approved in accordance with 14 CFR 21.305 (d) and approved for aircraft use only).
Part number 4082-1 on label
Please note that CARES™ child restraint devices cannot be installed in the Executive First Suite.

“Child harness approved by FAA is also accepted for use on the aircraft.”

“Tigerair Australia does not provide but accepts the Cares Child Restraint onboard our aircraft.. This device must have the original label intact and must be used in accordance with the operating instructions. 

 Passengers who wish to use their own CARES restraint on board for passengers with special needs must contact the call centre no later than 5 days prior to departure. The CARES restraint is approved for use on our aircraft and our crew are trained to check its installation onboard. The restraint attaches to a regular seat to become a safe and comfortable 5 point harness for children and weighs only 500 grams. The restraint is designed for use by toddlers aged between 1-5 years and 10-20 kilos who are up to 1 metre tall. 

 For more information on the CARES restraint please visit and to purchase in Australia please visit”


Please note the information contained on the CARES Australia website is for general information purposes only.  Whilst care is taken to ensure the accuracy and validity of all information presented, we make no representations or warranties of any kind, express or implied about the completeness, accuracy, suitability or reliability in regards to our website or products and services contained therein.

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